Delivery Policy
Shipping and Delivery Policy
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.lavina.com.jo
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
DISPATCH TIMELINE
We ship all retail orders by the next working day through air courier. However, under exceptional circumstances it can take upto xx working days for order processing. Delivery in Jordan via Aramex shipping generally takes between xx-xx days after dispatch, depending upon the destination.
YOUR SHIPPING & DELIVERY OPTIONS
Free Shipping
We offer free Standard Free Shipping shipping on Orders above xx (Currency) in Jordan.
Shipping Fees
We also offer shipping at the following rates:
In Jordan Deliveries;
Standard Shipping Method; xx Business Day [* Currency]
Next Day Courier; [* Currency]
International Shipping / Calculated by xx
We offer worldwide shipping. Free Standard Free Shipping shipping is not valid on international orders.
*If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
**All times and dates given for delivery of the products are given in good faith but are estimates only.
***Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
What Happens If There Is a Delay in Delivery?
In the event of a delay in delivery, we will notify you promptly and provide an updated estimated delivery date. While we strive to ensure timely delivery, please note that delays may occasionally occur due to unforeseen circumstances beyond our control. In such cases, we will keep you informed and work diligently to resolve the issue as quickly as possible.
If you have any concerns regarding a delayed order, please contact our customer support team for assistance. We appreciate your understanding and patience in such situations.